Open ConductVersion 0.5.1Browse the public record
CURRENTSTANDARD 0.5.1UPDATED AUGUST 23, 2026

Conduct Quotient

Conduct Quotient (CQ) is one private score for one named context. It is produced from separately governed human-experience and verified-customer-record inputs only after both qualify.

PLAIN-LANGUAGE SUMMARY

The Conduct Quotient in plain language

The working CQ display runs from 1.00 to 5.00 and always shows two decimal places when a score exists. The familiar format is intended to make the result easy to read. It also distinguishes 401 states without any published reliability estimate behind it, which is a precision claim the current evidence does not support, and resolving that is an open question below.

Net Conduct Score (NCS) and Verified Conduct Index (VCI) remain independently valid, inspectable, and challengeable beneath CQ. A material problem in one cannot be averaged away by strength in the other. When the evidence is incomplete, disputed, invalid, or irrelevant, the responsible result is a named non-score state.

7.1

Definition and role

CQ MUST name its scope. A company-specific CQ, an industry CQ, and an overall CQ are different representations and MUST NOT be substituted for one another. The initial live sequence begins with company-specific CQ. Overall CQ remains outside the first live pilot even if its shadow research advances.

REQUIRED

A displayed CQ MUST retain an auditable route to both protected inputs, the active evidence, the named scope, and the calculation version.

7.2

One score, two protected inputs

The private consumer surface leads with one contextual CQ. The consumer can open How your CQ was formed to inspect the human-experience and verified-customer-record inputs. Workers do not receive those values, and neither does any receiving business.

FIGURE 7.2-A The 4.81 value is a synthetic interface example. Under the standard the score would be visible to the consumer, while a receiving business would receive only the approved result needed for one benefit.

PROVISIONAL RESEARCH FAMILY

CQinternal = min((N + V) / 2, min(N, V) + κ)

N and V are separately valid contextual inputs on an internal 0–100 scale. Suite K used κ = 10 as a research setting. The public display candidate maps the result to 1.00–5.00 and rounds to the nearest hundredth, half-to-even.

The cap is not a floor, and a floor is required. The capped mean limits how far a strong input can carry a weak one. It does not prevent it. At N = 100 and V = 60 the expression yields min(80, 70) = 70, a usable score containing a weak input. Non-compensation therefore requires a separate minimum below which no score is produced for any value of the other input. That minimum is unspecified, and until it is set the non-compensation property rests on the input gates rather than on this formula.

Worked example of the intended behavior: with a floor at 65, N = 100 and V = 60 would produce no score and a named non-score state, because V sits below the floor regardless of N.

K3 capped arithmetic is the provisional structural lead. K6 weakest-link anchored synthesis, a two-dimensional explanation, and proof-only output remain research controls. No coefficient, mapping, or score is authorized for production.

7.3

Evidence gates and non-score states

UNRESOLVED

No score may display until a validated minimum evidence threshold is met. That threshold does not exist yet. No number of interactions has been established as sufficient, and no reliability statistic, inter-rater agreement figure, or standard error has been produced for any candidate model. Two decimal places are a display choice made before the measurement work that would justify them.

Each required input MUST separately pass its construct, provenance, attribution, sampling, sufficiency, independence, fairness, rights, and dispute gates. Confidence controls whether a score is available; it does not compensate for weak standing. Because confidence gates the display, it MUST also appear in it: a displayed CQ MUST be accompanied by a plain statement of the evidence behind it, such as the number of qualifying interactions and the number of distinct businesses they came from. A score shown without its evidence strength implies a precision the inputs cannot support.

Condition Consumer result Status
Eligible evidence has not reached the display threshold Building history REQUIRED
A material input or calculation is being challenged Under review REQUIRED
The result cannot currently be produced safely Temporarily unavailable REQUIRED
Evidence does not support the requested scope Not available in this context REQUIRED
The consumer has not enrolled or has withdrawn Not participating REQUIRED

These states are not low scores and MUST NOT reduce baseline service. Missing, invalid, disputed, corrected, or prohibited evidence MUST NOT be converted into adverse standing.

7.4

Consumer display and business disclosure

A consumer may see an available CQ, its scope, evidence state, last material update, input explanations, active records, and challenge route. The first-skim view MUST NOT lead with two competing input scores or a raw operational fraction.

DEFAULT DISCLOSURE

A receiving business learns only whether the consumer qualifies for one approved, additional benefit. It does not receive the CQ, NCS, VCI, source companies, or underlying events.

REPLACEABLE BENEFIT DELIVERY

The Conduct layer governs eligibility and the limited proof. A separate loyalty, promotion, commerce, or customer-experience system may deliver the approved benefit, but it MUST NOT recalculate CQ, retain the result as a general customer segment, infer a failed result, or make baseline service depend on participation or eligibility.

Incentive-orchestration platforms are therefore a potential implementation-partner category rather than part of the Conduct standard itself. No provider is named, none is required, and none has been chosen, approached, or endorsed. The category is deliberately replaceable, and a standard that depended on one vendor would fail its own independence requirement.

Broader score sharing may be researched only when the consumer initiates it and the exact use independently passes necessity, comprehension, privacy, fairness, legal, and baseline-service review. Conduct does not create public profiles, leaderboards, searchable people ratings, or a way to deny ordinary service.

7.5

Open questions

OQ-001Do people understand the 1.00–5.00 CQ, its scope, evidence state, and limitations?+

The familiar format could improve comprehension while also importing false assumptions about precision, rank, and moral judgment. The display, persistence, and explanations require human testing.

Respond to this question
OQ-113Which coefficients, calibration, thresholds, and context boundaries should instantiate K3 and L4?+

Suites K and L select structural families, not production parameters. Real-data replay, fairness analysis, human research, and independent review must determine whether any implementation advances.

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OQ-125Could an overall CQ ever earn release beyond shadow research?+

An overall score is part of the long-term product ambition but excluded from the initial live pilot. It would need to preserve context differences, prevent dominance, improve understanding, and pass fairness, necessity, proportionality, and legal review.

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OQ-133Does K3 with the ten-point research cap outperform K6 and alternative cap values?+

The comparison must examine real validity, fairness, stability, manipulation resistance, proxy artifacts, and explanation. The current cap is a research setting, not a production coefficient.

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OQ-134Which interface makes CQ understandable without inviting anxiety, constant monitoring, or moral grading?+

The score, scope selector, input explanation, non-score states, and change history need comparative UX, language, accessibility, cross-cultural, and longitudinal research.

Respond to this question

CHANGES

Release history

0.5.1 — 23 August 2026. Added three constitutional requirements to Net Conduct Score prohibiting inferred, generated, or suggested responses, prohibiting facial, voice, tone, sentiment, affect, and biometric input, and prohibiting use of responses to train an emotion or conduct model. Removed two hedges in the working specification that permitted exceptions the site had already closed. Recorded as D-590 through D-596 in the decision register. A structural amendment, so it carries a new release identity.

0.5 — 11 August 2026. Replaced the two-dimensional presentation in 0.4 with one contextual Conduct Quotient, while keeping Net Conduct Score and Verified Conduct Index independently governed beneath it.